Locking the keys inside with the engine running, or worse with a child or pet in the car, is a genuine emergency in UAE summer temperatures. Cabin temperatures climb past 60°C in minutes. Call us immediately and say a child is inside — that call goes to the front of the queue.
Our team uses professional non-damaging entry tools: air wedges, long-reach tools and proper lockout kits. There is no broken glass, no scratched door frame, no drilled lock and no damage to weather seals.
We can also help when a key fob battery dies, a smart key is not recognised, or a key snaps in the door lock.
What is included
Air wedges and long-reach tools — no damage Child or pet locked in? Priority emergency dispatch No broken windows, no drilled locks Dead key fob and smart key issues handled Proof of ownership checked for your security
Where we provide Car Lockout Help
We deliver car lockout help across every emirate. Trucks are stationed throughout Dubai, so most callouts are reached in about 30 minutes.
Frequently asked
How fast can you reach me for car recovery?
Our trucks are stationed across the city, so most customers inside Dubai are reached in about 30 minutes. Highway and desert locations can take a little longer. When you call we tell you a realistic arrival time straight away — we would rather be honest than leave you guessing on the hard shoulder.
How much does it cost to tow my car in the UAE?
Standard car towing starts from AED 150 within the city, and the final price depends on distance, vehicle type and whether specialist equipment such as a flatbed, winch or basement rig is needed. You always get a clear, all-inclusive quote before we dispatch. No hidden charges, no inflated midnight or weekend rates.
Are you available 24 hours, including weekends and holidays?
Yes. We operate 24 hours a day, 7 days a week, 365 days a year — including Fridays, Eid and National Day. A real person answers the phone and a real truck is dispatched, at 3am as readily as at 3pm.
My car broke down on Sheikh Zayed Road — what should I do?
Switch on your hazard lights, move to the hard shoulder if the car is still rolling, and get everyone out and behind the barrier — never stand between the car and moving traffic. Place your warning triangle well back if it is safe to do so, then call us. We will confirm your exact location and the nearest truck is on its way immediately.
I am stuck in soft sand in the desert — can you pull me out?
Yes. Our desert recovery crews carry rated winches, kinetic ropes and traction boards, and they know the correct factory recovery points on modern 4x4s so nothing gets bent or torn off. Share your live location on WhatsApp and the crew navigates straight to you, then escorts you back to tarmac once you are free.
Can you get my car out of a tower basement or underground car park?
Yes. Tight helical ramps and low ceilings stop standard recovery trucks, so we use compact rigs, go-jacks and wheel skates that slide under locked wheels. We regularly recover vehicles from the deepest B4 and B5 levels in Marina, JLT, Business Bay and Downtown towers.