A surprising number of breakdowns are solved at the roadside in ten minutes. A loose battery terminal, a blown fuse, a low coolant level, an immobiliser that will not release — none of these need a recovery truck if the right technician turns up with the right kit.
Our mobile roadside assistance units carry OBD diagnostic scanners, jump packs, spare fluids, fuses, coolant, and basic replacement parts. If we can safely get you moving again on the spot, we will — and you avoid the cost of a tow entirely.
If the fault turns out to be something that cannot be repaired at the roadside, our recovery truck is already on the way, so no time is lost.
What is included
OBD diagnostics carried on every mobile unit Jump packs, fluids, fuses and coolant on board Fixed at the roadside where safe — no tow fee Recovery truck dispatched in parallel if needed Available 24/7 including public holidays
Where we provide Roadside Assistance
We deliver roadside assistance across every emirate. Trucks are stationed throughout Dubai, so most callouts are reached in about 30 minutes.
Frequently asked
How fast can you reach me for car recovery?
Our trucks are stationed across the city, so most customers inside Dubai are reached in about 30 minutes. Highway and desert locations can take a little longer. When you call we tell you a realistic arrival time straight away — we would rather be honest than leave you guessing on the hard shoulder.
How much does it cost to tow my car in the UAE?
Standard car towing starts from AED 150 within the city, and the final price depends on distance, vehicle type and whether specialist equipment such as a flatbed, winch or basement rig is needed. You always get a clear, all-inclusive quote before we dispatch. No hidden charges, no inflated midnight or weekend rates.
Are you available 24 hours, including weekends and holidays?
Yes. We operate 24 hours a day, 7 days a week, 365 days a year — including Fridays, Eid and National Day. A real person answers the phone and a real truck is dispatched, at 3am as readily as at 3pm.
My car broke down on Sheikh Zayed Road — what should I do?
Switch on your hazard lights, move to the hard shoulder if the car is still rolling, and get everyone out and behind the barrier — never stand between the car and moving traffic. Place your warning triangle well back if it is safe to do so, then call us. We will confirm your exact location and the nearest truck is on its way immediately.
I am stuck in soft sand in the desert — can you pull me out?
Yes. Our desert recovery crews carry rated winches, kinetic ropes and traction boards, and they know the correct factory recovery points on modern 4x4s so nothing gets bent or torn off. Share your live location on WhatsApp and the crew navigates straight to you, then escorts you back to tarmac once you are free.
Can you get my car out of a tower basement or underground car park?
Yes. Tight helical ramps and low ceilings stop standard recovery trucks, so we use compact rigs, go-jacks and wheel skates that slide under locked wheels. We regularly recover vehicles from the deepest B4 and B5 levels in Marina, JLT, Business Bay and Downtown towers.